The Hebets Company Expands Executive Leadership Team, Hires Susan Douglass Quirk as Vice President of Executive & Provider Retirement Consulting

Susan Quirk I Women Leadership in Healthcare

Financial Leader Poised to Support the Healthcare Industry as it Navigates Retention Crisis

The Hebets Company, a national consulting firm specializing in designing total rewards strategies for C-suite and providers in healthcare, announced the expansion of its executive leadership team with the addition of Susan Douglass Quirk. Quirk, a healthcare thought leader, joins the firm as Vice President of Executive & Provider Retirement Consulting, bringing decades of experience in advising hospitals and healthcare systems on C-suite and provider total rewards, recruiting, and retention solutions.

“At this juncture in healthcare’s history, competition to attract, retain and reward key leadership is at an all-time high,” says Jim Hebets, CEO and Founder of The Hebets Company. “Susan’s impressive background in designing total cash compensation plans and total reward strategies for healthcare systems complements our company ethos and will add tremendous value for our clients. We are delighted to welcome her to our executive leadership team.”

Healthcare Retention Crisis

The healthcare industry is facing a retention crisis. According to the American College of Healthcare Executives, hospital CEO positions have turned over at a rate of 16%, affecting 4,377 hospitals for the third consecutive year since 2022. “Better pay and benefits at another organization” was the top cause (59%) of medical practice staff turnover, as indicated by a recent Medical Group Management Association (MGMA) poll. To address these challenges and ensure long-term success, The Hebets Company educates healthcare organizations on the broader implications of C-suite and provider supplemental retirement strategies, demonstrating the positive impact these plans can have on their competitive standing. The company’s unique approach—emphasizing that every stakeholder deserves a voice in the planning process and that every plan can reflect the collective voice of its stakeholders—is encapsulated in The Hebets Company’s motto, The Value of Voice.

Women Leaders in Healthcare

Before joining The Hebets Company, Quirk held senior positions at top advisory firms, including Gallagher, Mercer, Ernst & Young, and Vizient. She is known for her collaborative approach, which involves listening to all stakeholders, understanding the underlying motivations influencing key leaders’ decisions to stay or leave, and incorporating retention psychology into plan design. In retirement planning, Quirk has extensive experience analyzing total retirement income targets and designing supplemental plans to close any gaps. She holds a BA in Business and an MBA with a concentration in Finance, both from Rollins College in Winter Park, Florida. Susan Quirk frequently speaks at healthcare leadership conferences and webinars and regularly contributes thought-provoking articles to industry publications.

To read the entire news release, visit Business Insider: Jim Hebets, Top Honors on Forbes’.

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