Susan has more than 20 years of experience working with rural healthcare organizations and larger healthcare systems to overcome a myriad of workforce recruiting and retention issues from the Board to the front line. Her work focuses on understanding and addressing the challenges of your organization so you can win the war for talent by designing talent management action plans based on prioritizing your pain points (e.g. nurses, physicians, care teams and staff). Susan has held senior roles as a Partner at Mercer, Gallagher and Ernst & Young. She speaks nationally and has been widely published on this critical topic.